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Satisfaction Guarantee

Satisfaction Guarantee

iGearUSA.com is proud to offer 30-Days Money Back Satisfaction Guarantee on all items purchased from iGearUSA.com.

The Guarantee is good for a 30-day period from the date you receive the products. The Guarantee covers defects in materials or workmanship. The Guarantee does NOT cover normal wear and tear or damage due to mishandling. Products covered by this Guarantee will be repaired or replaced.

To use the Guarantee program, contact customer service through email at info@igearusa.com with your order number & details in defects. You will be issued a return or exchange number if you are still within the return period. Please send your products prepaid, along with your receipt, RMA No. and RMA form to the address on the RMA form.

If a carrier damaged your product you should make the appropriate claim with that carrier, as soon as is possible. If your product was damaged through normal wear and tear, or is outside the Guarantee period, we will not be able to return, exchange or refund.